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Disk missing - FILESYSTEM DISK MISSING

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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • AFF/FAS
  • Disk Drive

Issue

  • ONTAP event log reporting disk(s) missing: 

    Example:

raid.config.filesystem.disk.missing: File system Disk /aggr1/plex0/rg0/SwitchA1:10.126L9 Shelf 0 Bay 8 [NETAPP X343_HCBFE1T8A10 NA06] S/N [123456789] UID [5000CCA0:0000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] is missing.

  • storage disk show skips over one disk:

Node1::> storage disk show -shelf 0
                     Usable           Disk    Container Container
Disk                   Size Shelf Bay Type    Type        Name      
---------------- ---------- ----- --- ------- ----------- --------- 
11.0.0               1.63TB     0   0 SAS     aggregate   Aggr1                        
11.0.1               1.63TB     0   1 SAS     aggregate   Aggr1                                                         
11.0.2               1.63TB     0   2 SAS     aggregate   Aggr1                                                          11.0.3               1.63TB     0   3 SAS     aggregate   Aggr1                                               
11.0.4               1.63TB     0   4 SAS     aggregate   Aggr1
11.0.5               1.63TB     0   5 SAS     aggregate   Aggr1            
11.0.6               1.63TB     0   6 SAS     aggregate   Aggr1                                     
11.0.7               1.63TB     0   7 SAS     aggregate   Aggr1
                                                                           >>>>>>>>> bay 8 is missing 
11.0.9               1.63TB     0   9 SAS     aggregate   Aggr1

  • Storage shelf shows unknown link on the bay the disk is missing on:

Partial Path Link Invalid Running Loss Phy CRC Phy
Disk Port Timeout Rate DWord Disparity Dword Reset Error Change
Id State Value (ms) (Gb/s) Count Count Count Problem Count Count
--------------------------------------------------------------------------------------------------
[HST0/P0:0 ] OK 7 12.0 0 0 0 0 0 1
[HST1/P0:1 ] OK 7 12.0 0 0 0 0 0 1
[HST2/P0:2 ] OK 7 12.0 0 0 0 0 0 1
[HST3/P0:3 ] OK 7 12.0 0 0 0 0 0 1
[HST4/P1:0 ] EMPTY 7 NA 0 0 0 0 0 0
[HST5/P1:1 ] EMPTY 7 NA 0 0 0 0 0 0
[HST6/P1:2 ] EMPTY 7 NA 0 0 0 0 0 0
[HST7/P1:3 ] EMPTY 7 NA 0 0 0 0 0 0
[HST8/P2:0 ] OK 7 12.0 0 0 0 0 0 1
[HST9/P2:1 ] OK 7 12.0 0 0 0 0 0 1
[HST10/P2:2] OK 7 12.0 0 0 0 0 0 1
[HST11/P2:3] OK 7 12.0 0 0 0 0 0 1
[HST12/P3:0] EMPTY 7 NA 0 0 0 0 0 2
[HST13/P3:1] EMPTY 7 NA 0 0 0 0 0 2
[HST14/P3:2] EMPTY 7 NA 0 0 0 0 0 2
[HST15/P3:3] EMPTY 7 NA 0 0 0 0 0 2
[ 0 ] OK 7 12.0 0 0 0 0 0 1
[ 1 ] OK 7 12.0 0 0 0 0 0 1
[ 2 ] UNKWN LNK 7 NA 0 0 0 0 0 16

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