Disk firmware update fails on both nodes of the HA pair

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Category:: ontap-9

Specialty:: hw

Last Updated:

Applies to

Storage Master Node (SMN)
Disk Firmware
ONTAP 9

Issue

Disk firmware update fails on both nodes of the HA pair：

Wed Jun 07 09:51:48 +0800 [Node: config_thread: raid.disk.offline:notice]: Marking Disk /Node22_Data02/plex0/rg0/2a.21.16 Shelf 21 Bay 16 [NETAPP   X357_S16433T8ATE NA54] S/N [S4R0NA0R207345] UID [5002538B:012ECA00:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] offline.

Wed Jun 07 09:51:48 +0800 [Node: bg_disk_fw_update_admin: bdfu.selected:info]: Disk 2a.21.16 [NETAPP   X357_S16433T8ATE NA54] S/N [S4R0NA0R207345] selected for background disk firmware update.

Wed Jun 07 09:51:48 +0800 [Node: dynamic_dev_qual_admin: dfu.firmwareDownloading:info]: Now downloading firmware file /etc/disk_fw/X357_S16433T8ATE.NA55.LOD on 1 disk(s) of plex [Pool0]...

Wed Jun 07 09:51:48 +0800 [Node: dynamic_dev_qual_admin: dfu.clusterIcError:error]: HA interconnect error 1 encountered. Unable to download firmware to disk 2a.21.16 [NETAPP   X357_S16433T8ATE NA55] S/N [S4R0NA0R207345].

Wed Jun 07 09:51:48 +0800 [Node: dynamic_dev_qual_admin: dfu.fwDownloadFailedResumeIO:debug]: Resume I/O command failed for disk 2a.21.16 with SCSI return error 15.

Wed Jun 07 09:51:48 +0800 [Node: config_thread: raid.disk.online:notice]: Onlining Disk /Node22_Data02/plex0/rg0/2a.21.16 Shelf 21 Bay 16 [NETAPP   X357_S16433T8ATE NA54] S/N [S4R0NA0R207345] UID [5002538B:012ECA00:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000].

Wed Jun 07 09:51:48 +0800 [Node: config_thread: raid.disk.delete.drl:debug]: aggregate Disk /Node22_Data02/plex0/rg0/2c.23.11 Shelf 23 Bay 11 [NETAPP   X357_S16433T8ATE NA54] S/N [S4R0NA0R208310] UID [5002538B:012FF310:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] Deleting dirty region log DRL_1.