Disk Shelf cannot recognize one IOM Module
Applies to
- DS212-12
- DS224-12
- Reseating a faulty IOM12 has not resolved this issue
Issue
- Disk Shelf cannot recognize one IOM Module.
- IOM Module LED is not bright.
ENVIRONMENT.txt
Shelf: XXX
SES device path: local access: 0b.XXX.99
Module type: IOM12; monitoring is active
Shelf status: critical condition
SES Configuration, shelf XXX:
vendor identification=NETAPP
product identification=DS212-12
product revision level=0220
Vendor-specific information:
STORAGE-FAULT.txt
Vendor Unique Element 83-IOM12: (SAS)
Element Status Status Bytes Status Descriptions
1 [IOM12 A] : OK 01,08,00,20 MASTER, RESERVED
2: NOT INSTALLED 05,00,00,00
Vendor Unique Element 85-IOM12: (ACP)
Element Status Status Bytes Status Descriptions
1 [IOM12 A] : CRITICAL 02,18,00,40 FAIL
2: NOT INSTALLED 05,18,00,00
sysconfig -a:
Shelf 0: DS212-12 Firmware rev. IOM12E A: 01XXX IOM12E B: 01XXX
Shelf XXX: DS212-12 Firmware rev. IOM12 A: 0220 B: ----
Shelf 11: DS212-12 Firmware rev. IOM12 A: 0220 IOM12 B: 0220
Shelf 12: DS212-12 Firmware rev. IOM12 A: 0220 IOM12 B: 0220
- Reseat or replace Shelf XXX IOM12 B module has not resolved this issue.