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DegradedOnlinePort_Alert warning observed on the storage

  1. Last updated
    Jan 30, 2025
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Category:
fas-systems
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hw
Last Updated:
1/30/2025, 6:01:25 AM

Applies to

  • Fabric Attached Storage (FAS) systems
  • All Flash FAS (AFF) systems
  • ONTAP 9
  • disk shelf

Issue

  • SAS host adapter shows a PHY with status disabled:

slot 2: SAS Host Adapter 2b (PMC-Sierra PM8072 rev. C, SAS, <UP>)
Firmware rev: 03.08.09.00
Base WWN: xxxxxxxxxxxxxxx
Phy State: [8] Enabled, 6.0 Gb/s
[9] Enabled, 6.0 Gb/s
[10] Enabled, 6.0 Gb/s
[11] Disabled
QSFP Vendor: Molex Inc.
QSFP Part Number: 112-00242+B0
QSFP Type: Active Copper (near and far end limiting active equalizers) 10m ID:01
QSFP Serial Number: xxxxxxxxxxxxxxx

  • Messages similar to the below may be reported by the storage:
System Notification (Health Monitor process nchm: DegradedOnlinePort_Alert[2b]) ALERT
  • SYSCONFIG -A show issued port doesn't have shelf attached.

 

 

 

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