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Data ports offline after ONTAP upgrade to 9.13.1

  1. Last updated
    Mar 13, 2024
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Category:
ontap-9
Specialty:
hw
Last Updated:
3/13/2024, 6:51:17 PM

Applies to

  • X91440A NIC port in 4x10G breakout mode
  • ONTAP 9
  • Cisco Switch (Data)

Issue

  • Workaround as per SU533 was applied to prevent system from experiencing Bug ID 1512950 before performing ONTAP upgrade
  • After ONTAP Upgrade to version 9.13.1P7, data ports for both nodes in HA Pair remained offline
  • The offline ports are detected correctly by the nodes, as per outputs:
Ports e4e on Node CLUSTER-01 down and e8e on Node CLUSTER-02 down
 
CLUSTER::*> net port show
(network port show)
 
Node: CLUSTER-01
Ignore
Speed(Mbps) Health   Health
Port      IPspace      Broadcast Domain Link MTU  Admin/Oper  Status   Status
--------- ------------ ---------------- ---- ---- ----------- -------- ------
e0M       Default      Default          up   1500 auto/1000  healthy  false
...
e4a       Cluster      Cluster          up   9000 auto/40000 healthy  false
e4e       Default      DATA-BD   down 1500  auto/-     -        false
...
e8a       Cluster      Cluster          up   9000 auto/40000 healthy  false
e8e       Default      DATA-BD   up   1500  auto/10000 healthy  false
 
 
Node: CLUSTER-02
Ignore
Speed(Mbps) Health   Health
Port      IPspace      Broadcast Domain Link MTU  Admin/Oper  Status   Status
--------- ------------ ---------------- ---- ---- ----------- -------- ------
e0M       Default      Default          up   1500  auto/1000  healthy  false
...
e4a       Cluster      Cluster          up   9000  auto/40000 healthy  false
e4e       Default     DATA-BD   up   1500  auto/10000 healthy  false
...
e8a       Cluster      Cluster          up   9000  auto/40000 healthy  false
e8e       Default     DATA-BD   down 1500  auto/-     -        false
...
30 entries were displayed.
 
CLUSTER-01> sysconfig 4
        slot 4: 10/40 Gigabit Ethernet Controller XL710 QSFP+
                e4a MAC Address:    XX:XX:XX:XX:XX:XX (auto-40g_sr4-fd-up)
        slot 4: 10/40 Gigabit Ethernet Controller XL710 QSFP+
                e4e MAC Address:    XX:XX:XX:XX:XX:XX (auto-unknown-fd-down)
                ...
CLUSTER-01> sysconfig 8
        slot 8: 10/40 Gigabit Ethernet Controller XL710 QSFP+
                e8a MAC Address:    XX:XX:XX:XX:XX:XX (auto-40g_sr4-fd-up)
        slot 8: 10/40 Gigabit Ethernet Controller XL710 QSFP+
                e8e MAC Address:    XX:XX:XX:XX:XX:XX (auto-10g_sr-fd-up)
                ...
 
CLUSTER-02> sysconfig 4
        slot 4: 10/40 Gigabit Ethernet Controller XL710 QSFP+
                e4a MAC Address:    XX:XX:XX:XX:XX:XX (auto-40g_sr4-fd-up)
        slot 4: 10/40 Gigabit Ethernet Controller XL710 QSFP+
                e4e MAC Address:    XX:XX:XX:XX:XX:XX (auto-10g_sr-fd-up)
                ...
CLUSTER-02> sysconfig 8
        slot 8: 10/40 Gigabit Ethernet Controller XL710 QSFP+
                e8a MAC Address:    XX:XX:XX:XX:XX:XX (auto-40g_sr4-fd-up)
        slot 8: 10/40 Gigabit Ethernet Controller XL710 QSFP+
                e8e MAC Address:    XX:XX:XX:XX:XX:XX (auto-unknown-fd-down)
                ...
  • The offline ports were connected using breakout cables

 

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