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Config Advisor Unknown configuration false alert

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5
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:
3/24/2025, 1:54:15 PM

Applies to

  • ONTAP 9
  • FAS/AFF

Issue

Config Advisor displays the following alert "Unknown configuration: IOM12 and NSM100 shelf types cannot be on the same port 5d."

If we look at the adapter from Autosupport, we can see that this is not the case:

slot 5: SAS Host Adapter 5d (PMC-Sierra PM8072 rev. C, SAS, <UP>)
MFG Part Number: NetApp, Inc. 110-00453 rev. B2
Part number: 111-02396+B2
Serial number: 032407001599
Date Code: 20240219
Firmware rev: 03.08.09.00
Base WWN: 5:00a098:0086f70:8c
Temperature: Not Available
Phy State: [4] Enabled, 12.0 Gb/s
[5] Enabled, 12.0 Gb/s
[6] Enabled, 12.0 Gb/s
[7] Enabled, 12.0 Gb/s
Mini-SAS HD Vendor: Molex Inc.
Mini-SAS HD Part Number: 112-00437+A0
Mini-SAS HD Type: Passive Copper (unequalized) 2m ID:00
Mini-SAS HD Serial Number: 620130902
10.0 : NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902438)
10.1 : NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902412)
10.2 : NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902096)
10.3 : NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902436)
10.4 : NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902393)
10.5 : NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902409)
10.6 : NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902442)
10.7 : NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902094)
10.8 : NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902383)
10.9 : NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902416)
10.10: NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902392)
10.11: NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902097)
10.12: NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902439)
10.13: NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902428)
10.14: NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902426)
10.15: NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902414)
10.16: NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902433)
10.17: NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902403)
10.18: NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902405)
10.19: NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902407)
10.20: NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902427)
10.21: NETAPP X319_SLBPE7T6ATE NA51 7325.4GB 520B/sect (HSR04G8Y)
10.22: NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902441)
10.23: NETAPP X319_S16437T6ATE NA55 7325.4GB 520B/sect (S40SNB0K902444)
Shelf 10: DS224-12 Firmware rev. IOM12 A: 0311 IOM12 B: 0311

 

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