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Cluster switch log collection fails for BES switch

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Category:
ontap-9
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HW
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Applies to

  • NetApp ONTAP 9
  • Cluster Network Switches - BES-53248

Issue

  • Cluster switch log collection for one switch fails with the following error:

cluster::*> system cluster-switch log show
                  Periodic        Periodic        Support
Switch          Log Enabled       Log State       Log State
----------------------------------------- ----------- ----------- -----------
sw1                true             failed          failed

cluster::*> system cluster-switchlog show-instance
SwitchName: sw1
PeriodicLogEnabled: true
PeriodicLogStatus: Failure in setup process: switch password error
SupportLogRequested: false
SupportLogStatus: Failure in setup process: switch password error
  • Relevant switch logs:
Aug 24 01:04:34 sw1-1 SSHD[tRpcsrv.02002]: scp.c(2272)38320 %% NOTE SCP remote file transfer operation is unsuccessful.
Aug 24 01:04:34 sw1-1 CLI_WEB[tRpcsrv.02002]: transfer.c(7884)38319 %% INFO Unable to inform transfer module about SCP remote transfer complete operation.
Aug 24 01:04:34 sw1-1 SSHD[tRpcsrv.02002]: scp.c(2168)38318 %% NOTE SCP file (id_rsa.pub) download started by user (mon_ontap_user) from remote host (10.238.62.230) to file (/mnt/fastpath/id_rsa_log_collect_ev00nas01cs_mon_ontap_user.pub)

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