Chassis temperature is too warm: IOX ... Temp is warning high for CX6 or CX7 cards
Applies to
- AFF A1K, AFF A90, AFF A70, AFF C80
- ASA A1K, ASA A90, ASA A70
- FAS90, FAS70
- CX6-DX or CX7 Ethernet I/O modules
- BMC firmware 18.4 or lower
Issue
Chassis temperature is too highortoo warmreported for NVidia Mellanox CX6-DX or CX7 cards.
Examples:
... [node_name: monitor: monitor.globalStatus.critical:EMERGENCY]: Chassis temperature is too high..
... [node_name: env_mgr: monitor.chassisTemperature.warm:alert]: Chassis temperature is too warm: IO1 100G P1 Temp is warning high (70 C).
... [node_name: env_mgr: monitor.chassisTemperature.ok:notice]: Chassis temperature is ok.
... [node_name: monitor: monitor.globalStatus.ok:notice]: The system's global status is normal.
... [node_name: env_mgr: callhome.chassis.hitemp:error]: Call home for CHASSIS OVER TEMPERATURE- BMC event logs reports "
Upper Non-critical going high" or PCM/IO card in fault state.
Example:
... [IPMI.notice]: 0a52 | 02 | EVT: 01574646 | 100G1_P1_Temp | Assertion Event, "Upper Non-critical going high" | Reading: 70.000 | Threshold: 70.000
... [IPMI.notice]: 0a53 | 02 | EVT: 6f02ffff | PCM_Status | Assertion Event, "Fault"
... [IPMI.notice]: 0a54 | 02 | EVT: 6f02ffff | IO'1_Status | Assertion Event, "Fault"