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Can a customer download Cisco firmware from NetApp directly?

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fabric-interconnect-and-management-switches
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hw
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Applies to

Cisco MDS and Nexus switches purchased from NetApp

Answer

NetApp is a reseller of Cisco switches with Smart Net Total Care support contracts whereby Cisco is responsible for providing all technical support and replacement part services directly to the end-user. 

Customers must download firmware directly from Cisco.

Please Note: Only firmware qualified by NetApp is supported

Additional Information

How to register for Cisco support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.