Can a customer download Cisco firmware from NetApp directly?
Applies to
Cisco MDS and Nexus switches purchased from NetApp
Answer
NetApp is a reseller of Cisco switches with Smart Net Total Care support contracts whereby Cisco is responsible for providing all technical support and replacement part services directly to the end-user.
Customers must download firmware directly from Cisco.
- Customers must have a Cisco account username (CCOID) that is associated to the switch support contract to download firmware
- Cisco Software Downloads
Please Note: Only firmware qualified by NetApp is supported