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Call home for SHELF COOLING UNIT FAILED

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fas-systems
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hw
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Applies to

DS224-12 shelves

Issue

The system generated an AutoSupport (ASUP) alert with the error SHELF COOLING UNIT FAILED
 
EMS
[node-01:dsa_worker1:ses.status.fanWarning:notice]: DS224-12 (S/N xxxxxxxxxxxx) shelf 24 on channel 0b cooling fan warning for Cooling element 1: not installed. This module is on the rear of the shelf on the lower left power supply.
[node-01:dsa_worker1:callhome.shlf.fan.warn:error]: Callhome for SHELF COOLING UNIT FAILED
[node-01:dsa_worker1:ses.status.fanWarning:notice]: DS224-12 (S/N xxxxxxxxxxxx) shelf 24 on channel 0b cooling fan warning for Cooling element 2: not installed.
[node-01:dsa_worker1:ses.status.temperatureWarning:alert]: DS224-12 (S/N xxxxxxxxxxxx) shelf 24 on channel 0b temperature warning for Temperature sensor 6: not installed.
[node-01:dsa_worker1:ses.status.temperatureWarning:alert]: DS224-12 (S/N xxxxxxxxxxxx) shelf 24 on channel 0b temperature warning for Temperature sensor 7: not installed.
Additional sysconfig output indicated:
 
ENVIRONMENT
Cooling Units by element:
[1] Unavailable
[2] Unavailable
 
Shelf temperatures by element:
[6] Unavailable
[7] Unavailable
 
Temperature thresholds by element:
[6] High critical: Unavailable; high warning: Unavailable
Low critical:  Unavailable; low warning:  Unavailable
[7] High critical: Unavailable; high warning: Unavailable
Low critical:  Unavailable; low warning:  Unavailable

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