Skip to main content
NetApp Knowledge Base

Call home for BATTERY (discharge FET off) CRITICAL

  1. Last updated
  2. Save as PDF
Views:
83
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • AFF A70
  • AFF A90

Issue

  • Node failed to boot reporting the following error:

Nov 29 06:51:03 [Node:callhome.battery.failure:EMERGENCY]: Call home for BATTERY (discharge FET off) CRITICAL.
Nov 29 06:51:48 [Node:callhome.chassis.overtemp:EMERGENCY]: Call home for CHASSIS OVER TEMPERATURE SHUTDOWN
Nov 29 07:38:34 [Node:nv.flash.unable.to.monitor:ALERT]: Unable to monitor NVRAM device "NVRAM12".
Nov 29 07:50:12 [Node:nvram.battery.dischargeFET.off:EMERGENCY]: The NVRAM battery discharge FET is off. To prevent data loss, the system will shut down in 20 minutes.
Nov 29 07:50:34 [Node:monitor.temp.unreadable:error]: The controller temperature (NVRAM M2 Temp) is not readable.
Nov 29 07:50:34 [Node:monitor.temp.unreadable:error]: The controller temperature (NVRAM FPGA Temp) is not readable.
Nov 29 07:50:56 [Node:monitor.chassisTemperature.state.unknown:ALERT]: Chassis temperature state is unknown: BBU/NVRAM temp sensors are unreadable. System will be shutdown in 2 minutes.
Nov 29 07:51:12 [Node:callhome.battery.failure:EMERGENCY]: Call home for BATTERY (discharge FET off) CRITICAL.
Nov 29 07:51:56 [Node:callhome.chassis.overtemp:EMERGENCY]: Call home for CHASSIS OVER TEMPERATURE SHUTDOWN

  • BMC firmware is the latest.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.