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CRCs on all data ports except one

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Category:
fas-systems
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hw
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Applies to

  • ONTAP 9
  • Data Ports
  • Data Switches

Issue

  • CRC errors seen in IFSTAT -A for multiple data ports:
-- interface  e4b  (1 day, 10 hours, 2 minutes, 12 seconds) --

RECEIVE
Total frames:      130k | Frames/second:       1  | Total bytes:     14931k
Bytes/second:      122  | Total errors:      122  | Errors/minute:       0
Total discards:      0  | Discards/minute:     0  | Multi/broadcast: 50163
Non-primary u/c:     0  | CRC errors:        122  | Runt frames:         0
Fragment:            0  | Long frames:         0  | Jabber:              0
Length errors:       3  | No buffer:           0  | Xon:                 0
Xoff:                0  | Pause:               0  | Jumbo:               0
Noproto:             0  | Error symbol:        0  | Illegal symbol:      0

 
  • EMS messages seen for multiple ports:
vifmgr.cluscheck.hwerrors:alert]: Port e3b on node-4 is reporting a high number (at least 1 per 1000 packets) of observed hardware errors (CRC, length, alignment, dropped)
vifmgr.cluscheck.hwerrors:alert]: Port e4b on node-3 is reporting a high number (at least 1 per 1000 packets) of observed hardware errors (CRC, length, alignment, dropped)
vifmgr.cluscheck.hwerrors:alert]: Port e3b on node-3 is reporting a high number (at least 1 per 1000 packets) of observed hardware errors (CRC, length, alignment, dropped)
  • The ports all connect to the same pair of data switches.
  • No switch configuration issues.
  • One data port to the switches has no CRC errors:
-- interface  e4b  (1 day, 10 hours, 2 minutes, 43 seconds) --

RECEIVE
Total frames:      130k | Frames/second:       1  | Total bytes:     14931k
Bytes/second:      122  | Total errors:        0  | Errors/minute:       0
Total discards:      0  | Discards/minute:     0  | Multi/broadcast: 50175
Non-primary u/c:     0  | CRC errors:          0  | Runt frames:         0
Fragment:            0  | Long frames:         0  | Jabber:              0
Length errors:       0  | No buffer:           0  | Xon:                 0
Xoff:                0  | Pause:               0  | Jumbo:               0
Noproto:             0  | Error symbol:        0  | Illegal symbol:      0
  • Switch port connection to the port with no CRCs shows Rx errors, all other switch ports report no errors:
RX
6047670413 unicast packets  1753545 multicast packets  1168987 broadcast packets
6050606416 input packets  3702165555876 bytes
0 jumbo packets  0 storm suppression packets
45 runts  0 giants  13383 CRC  0 no buffer
13438 input error  0 short frame  0 overrun   0 underrun  0 ignored

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