Skip to main content
NetApp Knowledge Base

CPU and DDR failed

Views:
338
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

FAS9000

Issue

  • CPU and DDR failed are shown in SP-LATEST-IPMI
Example:
SP-LATEST-IPMI
======================================
hsamcmd --fault-show-all
===============================
tag origin fld fault reason count time
---- ------- ---- ------------- ------ -----
1 0x5 /chassis-1/controller-b Failed reading sensor: 11 1 Wed Jan 27 06:16:38 2021
2 0x5 /chassis-1/controller-b Failed reading sensor: 12 1 Wed Jan 27 06:16:38 2021
3 0x5 /chassis-1/controller-b Failed reading sensor: 13 1 Wed Jan 27 06:16:38 2021
4 0x5 /chassis-1/controller-b Failed reading sensor: 14 1 Wed Jan 27 06:16:38 2021
5 0x5 /chassis-1/controller-b Failed reading sensor: 15 1 Wed Jan 27 06:16:38 2021
6 0x5 /chassis-1/controller-b Failed reading sensor: 16 1 Wed Jan 27 06:16:38 2021
7 0x5 /chassis-1/controller-b Failed reading sensor: 17 1 Wed Jan 27 06:16:38 2021
 
CPU1 PVCCP failed -- mV 1580 mV 1670 mV 1920 mV 2010 mV
DDR4 PVDDQ EF failed -- mV 1050 mV 1110 mV 1280 mV 1340 mV
DDR4 PVDDQ GH failed -- mV 1050 mV 1110 mV 1280 mV 1340 mV
DDR4 PVPP EF failed -- mV 2300 mV 2440 mV 2800 mV 2940 mV
DDR4 PVPP GH failed -- mV 2300 mV 2440 mV 2800 mV 2940 mV
DDR4 PVTT EF failed -- mV 520 mV 550 mV 640 mV 670 mV
DDR4 PVTT GH failed -- mV 520 mV 550 mV 640 mV 670 mV
 
  • CPU and DDR failed also are shown in the SP log.
Example:
SP NODE-02> sp status -d
 
Fault Lights On:
/chassis-1 7
/chassis-1/controller-b 7
environ -show_all
=================
Sensor Name State Current Critical Warning Warning Critical
Reading Low Low High High
-------------------------------------------------------------------------------------------------
CPU1 PVCCP failed -- mV 1580 mV 1670 mV 1920 mV 2010 mV
DDR4 PVDDQ EF failed -- mV 1050 mV 1110 mV 1280 mV 1340 mV
DDR4 PVDDQ GH failed -- mV 1050 mV 1110 mV 1280 mV 1340 mV
DDR4 PVPP EF failed -- mV 2300 mV 2440 mV 2800 mV 2940 mV
DDR4 PVPP GH failed -- mV 2300 mV 2440 mV 2800 mV 2940 mV
DDR4 PVTT EF failed -- mV 520 mV 550 mV 640 mV 670 mV
DDR4 PVTT GH failed -- mV 520 mV 550 mV 640 mV 670 mV

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.