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CONTROLLER TAKEOVER FAILED - AutoSupport Message

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Applies to

  • ONTAP 9
  • HA Group Notification from NetApp01 (CONTROLLER TAKEOVER FAILED) ALERT

Event Summary

This message occurs when a takeover of the cluster partner is not successful.

  • There is potential that a node may be down without a takeover which can lead to data interruption.
  • There can be multiple causes for this AutoSupport Message.

Validate

Command Line

To determine the current status of the nodes run  storage failover show

NetApp-2::> storage failover show
                              Takeover
Node           Partner        Possible State Description
-------------- -------------- -------- -------------------------------------
NetApp-2a      NetApp-2b      -        Unknown
NetApp-2b      NetApp-2a      false    Waiting for NetApp-2a, Takeover
                                       is not possible: Reason will be displayed here

Event Log
  • event log show -severity * -message-name callhome*

[Node Name: cf_giveback: callhome.sfo.takeover.failed:alert]: Call home for CONTROLLER TAKEOVER FAILED

  • storage failover show -node node01 -fields possible to determine if node is eligible for takeover

node         possible
------------ --------
Node01       false

Resolution

If there is a service outage, Please contact NetApp Global Support for immediate assistance

Additional Information

 

 

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