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CHECKSUM ERROR (multiple disks) - AutoSupport message

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Category:
disk-drives
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hw
Last Updated:

Applies to

  • ONTAP 9
  • callhome.checksum.multiple
    • raid.rg.scrub.summary

Event Summary

This message occurs when the system detects a RAID checksum error involving multiple disk drives.

  • ONTAP includes checksums at the RAID level to protect all blocks on disk.
  • During a disk read, the data will be verified against the checksum to ensure data integrity.
  • If the checksum does not match, a checksum error is logged.

Validate

Event Log

event log show -severity * -message-name callhome.checksum*

[node1: config_thread: callhome.checksum.multiple:alert]: Call home for CHECKSUM ERROR (multiple disks)

Resolution

Log in to the Support site to verify if a case was open for this event. Check case status

Note: If for any reason data access is interrupted, call NetApp technical support immediately for assistance.

Additional Information

NetApp Technical Report 3437: Storage Subsystem Resiliency Guide

 

 

 

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