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CHASSIS POWER SUPPLY DEGRADED Error on AFF-C250

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Category:
ontap-9
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HW
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Applies to

  • ONTAP 9
  • AFF-C250

Issue

  • Chassis power supply error reported :
    HA Group Notification (CHASSIS POWER SUPPLY DEGRADED: PS 1) ERROR
    HA Group Notification (CHASSIS OVER TEMPERATURE) ERROR

     
  • From EMS logs:
    Tue Jun 17 10:41:09 +0800 [node-01: env_mgr: monitor.chassisPowerSupply.off:notice]: Chassis power supply 1 off.
    Tue Jun 17 10:41:38 +0800 [node-01: env_mgr: callhome.chassis.ps.off:error]: Call home for CHASSIS POWER SUPPLY OFF: PS 1

     
  • From  the output of system controller fru show:
    cluster::> system controller fru show
    Node               FRU Name                     Subsystem          Status
    ------------------ ---------------------------- ------------------ -----------
    node-01         PSU2                         Environment        ok
    node-01         PSU1                         Environment        degraded

 

 

 

 

 

 

 

 

 

 

 

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