Breakout ports missing after ONTAP upgrade
Applies to
- ONTAP 9
- X91440A NIC
Issue
- Node rebooted as part of an ONTAP upgrade, and breakout ports go missing:
slot 8: 10/40 Gigabit Ethernet Controller XL710 QSFP+
e8a MAC Address: 00:a0:98:ed:b1:d4 (auto-40g_sr4-fd-up)
QSFP Vendor: AVAGO
QSFP Part Number: 332-00389
QSFP Serial Number: XXXXXX1
Device Type: XL710(0x1584) B1 (BSD99) <<<< Missing e0e/e0f/e0g/e0h ports
Firmware Version: fw 5.20 nvm 5.05 etid 80008d4d
Part Number: 111-02590
Hardware Revision: B0
Serial Number: XXXXXXXXXXX
- No firmware upgrade was done to the card during the ONTAP upgrade.
- Workaround for SU553 was done prior to upgrade, or upgraded to fixed ONTAP version.
- Card still seen in sysconfig -a and sysconfig -ac:
sysconfig: slot 1 OK: X92071A: PMC PM8072; PCI-E quad-port SAS (PM8072)
sysconfig: slot 3 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
sysconfig: slot 4 OK: X91440A: 40G high performance
sysconfig: slot 5 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
sysconfig: slot 6 OK: X93140A: NetApp NVRAM10
sysconfig: slot 8 OK: X91440A: 40G high performance
- Power cycle does not resolve.