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Breakout ports missing after ONTAP upgrade

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ontap-9
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hw
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Applies to

  • ONTAP 9
  • X91440A NIC

Issue

  • Node rebooted as part of an ONTAP upgrade, and breakout ports go missing:

    slot 8: 10/40 Gigabit Ethernet Controller XL710 QSFP+
        e8a MAC Address:    00:a0:98:ed:b1:d4 (auto-40g_sr4-fd-up)
            QSFP Vendor:         AVAGO           
            QSFP Part Number:    332-00389       
            QSFP Serial Number:  XXXXXX1        
        Device Type:        XL710(0x1584) B1 (BSD99)         <<<< Missing e0e/e0f/e0g/e0h ports
        Firmware Version:   fw 5.20 nvm 5.05 etid 80008d4d
        Part Number:        111-02590
        Hardware Revision:  B0
        Serial Number:      XXXXXXXXXXX

  • No firmware upgrade was done to the card during the ONTAP upgrade.
  • Workaround for SU553 was done prior to upgrade, or upgraded to fixed ONTAP version.
  • Card still seen in sysconfig -a and sysconfig -ac:

sysconfig: slot 1 OK: X92071A: PMC PM8072; PCI-E quad-port SAS (PM8072)
sysconfig: slot 3 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
sysconfig: slot 4 OK: X91440A: 40G high performance
sysconfig: slot 5 OK: X91143A: Qlogic EP8324 Quad-Port 16Gb FC/10GbE PCIe CNA
sysconfig: slot 6 OK: X93140A: NetApp NVRAM10
sysconfig: slot 8 OK: X91440A: 40G high performance

  • Power cycle does not resolve.

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