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BMC test failure due to FlashCache module configuration in FAS70

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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • NetApp FAS70
  • NetApp FAS90
  • Systems with a single FlashCache module installed

Issue

  • Running the diag test on FAS70 results in a BMC test failure.
  • The BMC test log shows No Reading for the FL_C6_U2_1_Temp sensor.

============================================================
BMC Test:
============================================================
BMC Selftest Test Start: ****
Selftest: passed
PASSED 
BMC Test Stop: ****

BMC Check Temperature Sensor Test Start: ****
Name Number Status Entity Reading
CPU0_VRD_Temp_1 | 03h | ok | 7.97 | 34 degrees C
CPU0_VRD_Temp_2 | 04h | ok | 7.97 | 34 degrees C
CPU0_VRD_Temp_3 | 05h | ok | 7.97 | 34 degrees C
CPU1_VRD_Temp_1 | 06h | ok | 7.97 | 35 degrees C
CPU1_VRD_Temp_2 | 07h | ok | 7.97 | 33 degrees C
CPU1_VRD_Temp_3 | 08h | ok | 7.97 | 35 degrees C
Sys_Inlet_Temp | 13h | ok | 7.97 | 29 degrees C
Sys_Outlet_Temp | 14h | ok | 7.97 | 29 degrees C
CPU0_Temp | 19h | ok | 7.97 | -60 degrees C
CPU1_Temp | 1Ah | ok | 7.97 | -57 degrees C
PCH_Temp | 1Bh | ok | 7.97 | 31 degrees C
Amb_Fan1_Temp | 1Ch | ok | 7.97 | 29 degrees C
Amb_Fan2_Temp | 1Dh | ok | 7.97 | 28 degrees C
Amb_Fan3_Temp | 1Eh | ok | 7.97 | 29 degrees C
Amb_Fan4_Temp | 1Fh | ok | 7.97 | 29 degrees C
Amb_Fan5_Temp | 20h | ok | 7.97 | 28 degrees C
Bezel_Temp_1 | 21h | ok | 7.97 | 28 degrees C
Bezel_Temp_2 | 22h | ok | 7.97 | 28 degrees C
Bat_Temp | 54h | ok | 40.97 | 29 degrees C
MGMT_M2_Temp | 5Fh | ok | 6.97 | 34 degrees C
MGMT_Inlet_Temp | 60h | ok | 6.97 | 30 degrees C
NVRAM_M2_Temp | 62h | ok | 8.97 | 38 degrees C
NVRAM_Inlet_Temp | 65h | ok | 8.97 | 34 degrees C
NVRAM_Riser_Temp | 66h | ok | 8.97 | 30 degrees C
NVRAM_FPGA_Temp | 67h | ok | 8.97 | 43 degrees C
FL_C6_U2_0_Temp | B8h | ok | 44.100 | 34 degrees C
FL_C6_U2_1_Temp | B9h | ns | 44.100 | No Reading 

Stop on error: (bmc) test failed

System Test Summary:
     CPU                            : PASSED
     TPM                            : PASSED
     Eth                            : PASSED
     BMC                            : FAILED
     PSU                            : PASSED
     PCH-I2C                        : PASSED
     FAN                            : PASSED

  • Only one Flash Cache NVMe is installed in Slot 6.

slot 6-1: Flash Cache NVMe
                Serial Number:      ****
                Part Number:        119-00588
                Hardware Revision:  B0
                Firmware Version:   NA00
                Firmware File:      X9173_S0PM1733aNVM
                Model Name:         X9173A
                Capacity:           2048 GB
                State:              ok

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