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BMC status degraded after upgrade to ONTAP 9.11

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core
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Applies to

  • AFF-A800
  • ONTAP 9.11

Issue

  • system service-processor show shows that status is degraded and firmware version is unknown.

                               IP           Firmware
Node          Type Status      Configured   Version   IP Address
------------- ---- ----------- ------------ --------- -------------------------
Cluster-01
              BMC  online      true         10.7      10.128.224.181
Cluster-02
              BMC  degraded    true         unknown   10.128.224.182

  • EMS log show as below.

[?] Tue Sep 06 19:04:00 +0900 [Cluster-02: servprocd: ucore.panicString:error]: 'servprocd: Received SIGSEGV (Signal 11) at RIP 0 accessing address 0 (pid 18068, uid 0, timestamp 1662458640)'
[?] Tue Sep 06 19:04:00 +0900 [Cluster-02: spmd: spm.servprocd.process.exit:alert]: Service processor daemon (servprocd) with ID 18068 exited as a result of signal 11. This server will attempt to restart.

 

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