AutoSupport fails to deliver: status is stuck in transmitting
Applies to
- ONTAP 9
- AutoSupport
Issue
AutoSupport is stuck in transmitting status for many months:
FAS8040::> date
Node Date Time zone
--------- ------------------------ -------------------------
FAS8040-01
Mon Feb 01 14:40:37 2021 America/New_York
FAS8040-02
Mon Feb 01 14:40:37 2021 America/New_York
2 entries were displayed.
FAS8040::> autosupport history show
Seq Attempt Percent Last
Node Num Destination Status Count Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
FAS8040-01 2872 retransmit transmitting - - 5/20/2020 16:52:56
FAS8040-02 2866 retransmit transmitting - - 5/20/2020 16:53:35