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Amber Led on for drawers in DS460C

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Applies to

DS460C

Issue

  • Amber led on for all disks and Drawers in DS460C
  • storage fault -v  reports 

Disk Elements:
Element Status                  Status Bytes  Status Descriptions
  0 [Bay  0]: OK                01,00,00,20   FAULT REQSTD
  1 [Bay  1]: OK                01,01,00,20   FAULT REQSTD
  2 [Bay  2]: NOT INSTALLED     05,02,00,00
  3 [Bay  3]: OK                01,03,00,20   FAULT REQSTD
  4 [Bay  4]: NOT INSTALLED     05,04,00,00
 5 [Bay  5]: NOT INSTALLED      05,05,00,00
  6 [Bay  6]: OK                01,06,00,00
  7 [Bay  7]: NOT INSTALLED     05,07,00,00
 8 [Bay  8]:  NOT INSTALLED     05,08,00,00
  9 [Bay  9]: OK                01,09,00,00
 10 [Bay 10]: OK                01,0A,00,00
 11 [Bay 11]: NOT INSTALLED     05,0B,00,00
 12 [Bay  0]: OK                01,00,00,20   FAULT REQSTD
 13 [Bay  1]: OK                01,01,00,20   FAULT REQSTD
 14 [Bay  2]: NOT INSTALLED     05,02,00,00
 15 [Bay  3]: OK                01,03,00,20   FAULT REQSTD
 16 [Bay  4]: OK                01,04,00,20   FAULT REQSTD
 17 [Bay  5]: NOT INSTALLED     05,05,00,00

  • shelf log shows that issue is intermittent 

( 1752+04:47:36.446); 03140052; M0; ENC_MGT; drwrmgr; 04; Rqst device 0 SES Pg2 control: data (81 00 00 20), IDENT 0, ATTN 1.
( 1752+04:47:36.446); 03140052; M0; ENC_MGT; drwrmgr; 04; Rqst device 1 SES Pg2 control: data (81 00 00 20), IDENT 0, ATTN 1.
[..]
( 1752+04:47:36.446); 03140052; M0; ENC_MGT; drwrmgr; 04; Rqst device 16 SES Pg2 control: data (81 00 00 20), IDENT 0, ATTN 1.
( 1752+04:47:36.554); 03140056; M0; ENC_MGT; drwrmgr; 04; Boss set device control DCM 4: drawer 4, elemCode 0x17, elemIdx 3, data (81 00 00 20).
( 1752+04:47:36.554); 03140056; M0; ENC_MGT; drwrmgr; 04; Boss set device control DCM 4: drawer 4, elemCode 0x17, elemIdx 4, data (81 00 00 20).
( 1752+04:47:36.554); 03140056; M0; ENC_MGT; drwrmgr; 04; Boss set device control DCM 4: drawer 4, elemCode 0x17, elemIdx 5, data (81 00 00 20).
( 1752+04:47:36.912); 0314005F; M0; ENC_MGT; drwrmgr; 02; Set alarm for drawer fault.

( 1752+04:47:38.449); 03140056; M0; ENC_MGT; drwrmgr; 04; Boss set device control DCM 1: drawer 1, elemCode 0x17, elemIdx 0, data (81 00 00 00).
( 1752+04:47:38.449); 03140056; M0; ENC_MGT; drwrmgr; 04; Boss set device control DCM 1: drawer 1, elemCode 0x17, elemIdx 1, data (81 00 00 00).

( 1752+04:47:38.959); 03140060; M0; ENC_MGT; drwrmgr; 02; Cleared alarm for drawer fault.

  • No onsite activity done 

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