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Aggregate status "unknown" with Reason: ZSM - failed

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21
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • ONTAP 9
  • AFF/FAS Systems

Issue

  • Aggregate status showing a state of 'unknown', with the aggregate and associate volumes online and no impact reported:

Aggregate     Size Available Used% State   #Vols  Nodes            RAID Status
--------- -------- --------- ----- ------- ------ ---------------- ------------
root1a     368.4GB   17.85GB   95% online       1 NetApp1-1a       raid_dp,normal
root1b     368.4GB   17.85GB   95% online       1 NetApp1-1b       raid_dp,normal
root2a     368.4GB   17.85GB   95% online       1 NetApp1-2a       raid_dp,normal
root2b           -         -     - unknown      - NetApp1-2b       -
sas2b_1t         -         -     - unknown      - NetApp1-2b       -
sas2b_2t         -         -     - unknown      - NetApp1-2b       -
ssd1a_1t   13.75TB    5.64TB   59% online       7 NetApp1-1a       raid_dp,normal

  • 'aggregate show' command reports failed for some aggregates due to ZSM timeout:

NetApp1::> aggregate show

Info: Failed to get the information for aggregate root2b. Reason: ZSM - failed, status code = 571, extra = Timeout: Operation
      "ksmfRawZapi_iterator::get_imp()" took longer than 110 seconds to complete [from mgwd on node "NetApp-2a" (VSID: -1) to kernel at
      169.254.134.222], took 109.999s, max 110s [169.254.134.222:951].
      Failed to get the information for aggregate sas2b_1t. Reason: ZSM - failed, status code = 571, extra = Timeout: Operation
 "ksmfRawZapi_iterator::get_imp()" took longer than 110 seconds to complete [from mgwd on node "NetApp-2a" (VSID: -1) to kernel at
      169.254.134.222], took 109.997s, max 110s [169.254.134.222:951].
      Failed to get the information for aggregate sas2b_2t. Reason: ZSM - failed, status code = 571, extra = Timeout: Operation
      "ksmfRawZapi_iterator::get_imp()" took longer than 110 seconds to complete [from mgwd on node "NetApp-2a" (VSID: -1) to kernel at
      169.254.134.222], took 109.998s, max 110s [169.254.134.222:951].

  • Issue resolved without intervention after attempting to rerun 'aggregate show'

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