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After replacing x422 HDD customer sees error DISK NOT SPINNING

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Category:
disk-drives
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hw
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Applies to

  • x422 drives
  • ONTAP 9

Issue

  • A failed x422 HDD is replaced with a new x422 HDD
  • The following error is reported:
[disk.init.failure.spinup:error]: Disk 1a.00.1 has failed to spin up and cannot be used. Please replace it with a new drive.[callhome.dsk.no.spin:ALERT]: Call home for DISK NOT SPINNING

 

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