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AFF A900 reports BATTERY (charge FET off) WARNING

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aff-series
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HW
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Applies to

  • ONTAP 9
  • AFF A900
  • BMC firmware 16.5

Issue

  • The following Battery charge  FET errors are reported in the event logs:

[Node-01: env_mgr: nvram.battery.chargeFET.off:error]: The NVRAM battery charge FET is off. To prevent data loss, the system will shut down in 24 hours.
[Node-01: env_mgr: nvram.battery.chargeFET.normal:info]: The NVRAM battery charge FET is on.
[Node-01: env_mgr: callhome.battery.warning:alert]: Call home for BATTERY (charge FET off) WARNING.

  • From the SP-LATEST-IPMI section of autosupport, it is seen that the fault LED is turned on for NVRAM battery:

======================================
hsamcmd --fault-show-all
===============================
tag  origin  fld                                     fault reason                                    count  time                       
---- ------- ----                                    -------------                                   ------ -----                  
3    bmc     /chassis-1/controller-b/nvbatt-1        Environmental Condition by env_mgr              1      Mon Feb 12 10:40:08 2024

Fault Lights On:
             /chassis-1                                                                              1     
             /chassis-1/controller-b                                                                 1     
             /chassis-1/controller-b/nvbatt-1                                                        1     

  • The BMC sensors report the following:

DCPM:

Bat_Status       | 0x0        | discrete   | Chrg FET   | na        | na        | na        | na           

Sensor Name              State          Current    Critical     Warning     Warning    Critical
                                        Reading       Low         Low         High       High
-------------------------------------------------------------------------------------------------
Bat FRU Fault LED                           ON
Battery Capacity Message failed             --
Battery RemCap Desc                      READY
Battery Charge Failed?                    TRUE

Bat Power Fault                           GOOD
Bat Dcharge FET                             ON
Bat Charge FET                             OFF
Bat Pack Invalid                            OK
Bat Learning Active                        OFF

  • The BMC firmware is on the latest version.

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