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AFF A800 internal sensors report high temperatures

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Category:
aff-series
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hw
Last Updated:

Applies to

  • AFF A800, AFF C800, ASA A800, ASA C800
  • ONTAP 9

Issue

One or both nodes shutdown due to high internal temperatures

  • The follows is seen often in event log sel:
Record 651: Thu Apr 21 18:42:27.700000 2022 [IPMI.notice]: 067c | 02 | EVT: 81573536 | PSU2_Inlet_Temp | Deassertion Event, "Upper Non-critical going high" | Reading: 53.000 | Threshold: 54.000
Record 652: Thu Apr 21 19:12:12.610000 2022 [IPMI.notice]: 067d | 02 | EVT: 01573636 | PSU2_Inlet_Temp | Assertion Event, "Upper Non-critical going high" | Reading: 54.000 | Threshold: 54.000
Record 653: Thu Apr 21 19:12:14.620000 2022 [IPMI.notice]: 067e | 02 | EVT: 81573536 | PSU2_Inlet_Temp | Deassertion Event, "Upper Non-critical going high" | Reading: 53.000 | Threshold: 54.000
 
  • Even in normal operating, the sensors are close to the high threshold:
/usr/local/bin/environ -show_all
(is this from system sensors show?)
RiserL LTemp1            normal            48 C         0 C         5 C        65 C        75 C
RiserL RTemp1            normal            50 C         0 C         5 C        65 C        75 C
RiserL LTemp2            normal            54 C         0 C         5 C        65 C        75 C
RiserL RTemp2            normal            56 C         0 C         5 C        65 C        75 C
RiserM LTemp1            normal            53 C         0 C         5 C        65 C        75 C
RiserM RTemp1            normal            53 C         0 C         5 C        65 C        75 C
RiserM LTemp2            normal            53 C         0 C         5 C        65 C        75 C
RiserM RTemp2            normal            53 C         0 C         5 C        65 C        75 C
RiserM LTemp3            normal            50 C         0 C         5 C        65 C        75 C
RiserM RTemp3            normal            51 C         0 C         5 C        65 C        75 C
RiserM LTemp4            normal            50 C         0 C         5 C        65 C        75 C
RiserM RTemp4            normal            50 C         0 C         5 C        65 C        75 C
RiserR LTemp1            normal            49 C         0 C         5 C        65 C        75 C
RiserR RTemp1            normal            50 C         0 C         5 C        65 C        75 C
RiserR LTemp2            normal            49 C         0 C         5 C        65 C        75 C
RiserR RTemp2            normal            51 C         0 C         5 C        65 C        75 C
RiserR LTemp3            normal            49 C         0 C         5 C        65 C        75 C
RiserR RTemp3            normal            49 C         0 C         5 C        65 C        75 C
RiserR LTemp4            normal            49 C         0 C         5 C        65 C        75 C
RiserR RTemp4            normal            50 C         0 C         5 C        65 C        75 C
 
  • Chassis was replaced with no improvement

 

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