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AFF A800 node goes down due to watchdog NMI panic

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Category:
ontap-9
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hw
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Applies to

  • ONTAP 9
  • AFF A800, AFF C800, ASA A800, ASA C800

Issue

  • Node went down with watchdog nmi

PANIC  : watchdog nmi on cpu 34, hang cpu is 2
version: 9.13.1P6: Tue Dec  5 11:06:25 EST 2023
conf   : x86_64.optimize
cpuid = 34
KDB: stack backtrace:
vpanic() at vpanic+0x3b2/frame 0xfffffe00c6c43c60

  • While booting up, system panics with below panic message:

PANIC  : System is going to shutdown because NVMEM subsystem failed initialization or configuration check.

  • From the shared SP logs, NVDIMM was in Error Condition and event reported as NVMEM initialization was failed due to SDRAM not in self-refresh mode.

DIMM F1: NVDIMM in ERROR condition (0x00000801).
DIMM M1: NVDIMM in ERROR condition (0x00000801).

Tue Aug 20 04:56:52 2024 [nvdimm.nvmem.initfail:FAULT]:NVMEM subsystem initialization failed because NVDIMM device in slot-11 lost persistence due to SDRAM not in self-refresh mode , andNVDIMM HARDWARE error.. To prevent NVMEM data loss, halt the system.
Tue Aug 20 04:56:52 2024 [nvdimm.nvmem.initfail:FAULT]:NVMEM subsystem initialization failed because NVDIMM device in slot-23 lost persistence due to SDRAM not in self-refresh mode , andNVDIMM HARDWARE error.. To prevent NVMEM data loss, halt the system.
Tue Aug 20 04:56:52 2024 [nvdimm.nvmem.destage.failure:ALERT]:NVMEM subsystem failed to copy nonvolatile data to flash memory on NVDIMM device because SDRAM is not in self-refresh mode, and because of a hardware error..

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