AFF A400/FAS8300/FAS8700 shuts down with nvmem.battery.currentHigh alert
Applies to
- AFF A400
- FAS8300
- FAS8700
- ONTAP 9
Issue
- The following errors are reported prior to node shutdown:
Tue May 10 06:47:09 -0400 [cluster-01: env_mgr: nvmem.battery.currentHigh:EMERGENCY]: The NVMEM battery current is critically high (1725 mA). To prevent data loss, the system will shut down in 5 minutes.
- The following AutoSupport type might be seen:
HA Group Notification from cluster1-01 (BATTERY (current high)) EMERGENCY
HA Group Notification from cluster1-01 (CONTROLLER TAKEOVER COMPLETE AUTOMATIC) ALERT
Confirmation
Through BMC
- Execute the following command:
BMC cluster1-01> bmc log debug
- In the results confirm the following:
- Look for the sensor section (towards the top of the output).
- The Bat_Curr field will show in ucr status.
Bat_Curr | 0.000 | Amps | ucr | na | na | na | 1.225 | 1.475 | na
Through AutoSupport
- Open the AutoSupport titled "BATTERY (current high)".
- Navigate to the PLATFORM-SENSORS.XML section.
- In the output confirm one or more of the following show as failed or fault or crit-high:
- DBlade Battery Status
- Battery Charge Failed?
- Battery Charge
- Bat Curr