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AFF A400 and FAS8300 Environmental Shutdown (Battery remain capacity critical)

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Applies to

  • FAS8300/AFF A400
  • FAS8700

Issue

  • System goes down with Battery remain capacity critical:
Sun Aug 15 15:00:51 +0800 [node02: env_mgr: nvmem.battery.capLowCrit:EMERGENCY]: The NVMEM battery capacity is critically low (0 cycles). To prevent data loss, the system will shut down in 20 minutes.
Sun Aug 15 15:01:51 +0800 [node02: env_mgr: callhome.battery.failure:EMERGENCY]: Call home for BATTERY (capacity low) CRITICAL.
Sun Aug 15 15:03:35 +0800 [node02: env_mgr: nvmem.battery.fccLowCrit:EMERGENCY]: The NVMEM battery full-charge capacity is critically low (23 %). To prevent data loss, the system will shut down in 20 minutes.
Sun Aug 15 15:04:35 +0800 [node02: env_mgr: callhome.battery.failure:EMERGENCY]: Call home for BATTERY (full charge capacity low) CRITICAL.
Sun Aug 15 15:20:51 +0800 [node02: env_mgr: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Battery remain capacity critical)
  • BMC log shows:

BMC node02> system log sel
250 | 08/15/2021 | 07:00:45 | Battery #0x49 | Lower Non-critical going low
251 | 08/15/2021 | 07:00:48 | Battery #0x49 | Lower Critical going low
252 | 08/15/2021 | 07:21:25 | OS Stop/Shutdown #0xff | OS graceful shutdown | Asserted
253 | 08/15/2021 | 07:21:26 | Power Unit #0xb2 | Power off/down | Asserted | from channel 15

 

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