Skip to main content
NetApp Knowledge Base

AFF A400 and FAS8300 Environmental Shutdown (Battery remain capacity critical)

Views:
2,491
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS8300/AFF A400
  • FAS8700

Issue

  • System goes down with Battery remain capacity critical:
Sun Aug 15 15:00:51 +0800 [node02: env_mgr: nvmem.battery.capLowCrit:EMERGENCY]: The NVMEM battery capacity is critically low (0 cycles). To prevent data loss, the system will shut down in 20 minutes.
Sun Aug 15 15:01:51 +0800 [node02: env_mgr: callhome.battery.failure:EMERGENCY]: Call home for BATTERY (capacity low) CRITICAL.
Sun Aug 15 15:03:35 +0800 [node02: env_mgr: nvmem.battery.fccLowCrit:EMERGENCY]: The NVMEM battery full-charge capacity is critically low (23 %). To prevent data loss, the system will shut down in 20 minutes.
Sun Aug 15 15:04:35 +0800 [node02: env_mgr: callhome.battery.failure:EMERGENCY]: Call home for BATTERY (full charge capacity low) CRITICAL.
Sun Aug 15 15:20:51 +0800 [node02: env_mgr: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Battery remain capacity critical)
  • BMC log shows:

BMC node02> system log sel
250 | 08/15/2021 | 07:00:45 | Battery #0x49 | Lower Non-critical going low
251 | 08/15/2021 | 07:00:48 | Battery #0x49 | Lower Critical going low
252 | 08/15/2021 | 07:21:25 | OS Stop/Shutdown #0xff | OS graceful shutdown | Asserted
253 | 08/15/2021 | 07:21:26 | Power Unit #0xb2 | Power off/down | Asserted | from channel 15

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.