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AFF A320 reboots due to SP Heartbeat Stopped

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Category:
ontap-9
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HW
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Applies to

  • ONTAP 9
  • AFF A320

Issue

  • Node reboots and auto supports report SP Heartbeat Stopped
  • EMS shows:

Sat Feb 04, 2023 16:20:03 -0500 HA Group Notification (PARTNER REBOOT (CONTROLLER TAKEOVER)) NOTICE This system has taken over Node-02 or HA Group Notification from Node-01(CONTROLLER TAKEOVER COMPLETE AUTOMATIC) ALERT


Sat Feb 04 15:40:08 -0500 [Node-02: spmgrd: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.
Sat Feb 04 15:52:08 -0500 [Node-02: spmgrd: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
Sat Feb 04 16:04:02 -0500 [Node-02: spmgrd: callhome.sp.hbt.stopped:alert]: Call home for SP HBT STOPPED

or 

Wed Jul 31 07:10:20 +0530 [Node-01: spsm_listener: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 20 seconds.
Wed Jul 31 07:11:00 +0530 [Node-01: spsm_listener: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
Wed Jul 31 07:15:39 +0530 [Node-01: spsm_listener: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
Wed Jul 31 07:19:41 +0530 [Node-01: spsm_listener: callhome.sp.hbt.stopped:alert]: Call home for SP HBT STOPPED

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