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AFF-A900 PSU1/PSU2 unstable causing takeovers

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22
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:
11/10/2024, 11:52:19 PM

Applies to

  • AFF-A900
  • ONTAP 9

Issue

  • PSU1 and/or PSU2 have constant alerts trigger that clear shortly after:
[Node1: env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 12V Out Volt is Critical Low (2040 mV)[Node1: power_low_monitor: monitor.chassisPower.degraded:alert]: Chassis power is degraded: Power Supply Status Critical: PSU2.[Node1: power_low_monitor: callhome.chassis.power:error]: Call home for CHASSIS POWER DEGRADED: Power Supply Status Critical: PSU2.
[Node1: env_mgr: monitor.chassisPowerSupply.ok:info]: Chassis power supply 2 is OK.

  • Takeover may occur:
[Node2: cf_main: cf.fsm.takeover.noHeartbeat:alert]: Failover monitor: Takeover initiated after no heartbeat was detected from the partner node.

  • SP logs show power alerts triggering constantly:
Record 1230: [IPMI.notice]: 0a30 | 02 | EVT: 0301ffff | PSU1_Fault | Assertion Event, "State Asserted"Record 1231: [IPMI.notice]: 0a31 | 02 | EVT: 6f02ffff | PSU1_Status | Assertion Event, "Fault"Record 1232: [IPMI.notice]: 0a32 | 02 | EVT: ef05ffff | PSU1_Status | Deassertion Event, "AC OK"Record 1233: [IPMI.notice]: 0a33 | 02 | EVT: 6f06ffff | PSU1_Status | Assertion Event, "Fault Signal"Record 1234: [IPMI.notice]: 0a34 | 02 | EVT: 6f05ffff | PSU1_Status | Assertion Event, "AC OK"Record 1235: [IPMI.notice]: 0a35 | 02 | EVT: ef06ffff | PSU1_Status | Deassertion Event, "Fault Signal"
Record 1236: [IPMI.notice]: 0a36 | 02 | EVT: 6f04ffff | PSU1_Status | Assertion Event, "DC OK"Record 1237: [IPMI.notice]: 0a37 | 02 | EVT: ef04ffff | PSU1_Status | Deassertion Event, "DC OK"

 

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