Skip to main content
NetApp Knowledge Base

A900 / FAS9500 reboot after unreadable sensors

  1. Last updated
  2. Save as PDF
Views:
201
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
HW
Last Updated:

Applies to

  • A900
  • FAS 9500

Issue

  • The node had an environmental shut down, the following sensor misreadings are seen in the console/EMS logs:

Feb 23 20:25:00 node [node1:monitor.globalStatus.critical:EMERGENCY]: Power Supply Status Critical: PSU1, PSU3.
Feb 23 20:25:00 node [node1:monitor.globalStatus.critical:EMERGENCY]: Power Supply Status Critical: PSU1, PSU3.
Feb 23 20:25:32 node [node1:callhome.chassis.ps.degraded:error]: Call home for CHASSIS POWER SUPPLY DEGRADED: PSU1
Feb 23 20:26:53 node [node1:nvram.hw.degraded:error]: NVRAM hardware is degraded: VBAT P8V is not readable..
Feb 23 20:26:53 node [node1:monitor.temp.unreadable:error]: The controller temperature (NVDIMM 2 Temp) is not readable.
Feb 23 20:27:00 node [node1:monitor.globalStatus.critical:EMERGENCY]: Power Supply Status Critical: PSU1, PSU3. Chassis temperature is too high..
Feb 23 20:27:00 node [node1:monitor.globalStatus.critical:EMERGENCY]: Power Supply Status Critical: PSU1, PSU3. Chassis temperature is too high..
Feb 23 20:27:03 node [node1:monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanA1 F1 at failed
Feb 23 20:27:04 node [node1:monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanA1 F2 at failed
Feb 23 20:27:04 node [node1:monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanA1 F4 at failed
Feb 23 20:27:04 node [node1:monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanA1 F3 at failed
Feb 23 20:27:04 node [node1:monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanA2 F2 at failed
Feb 23 20:27:04 node [node1:monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanA2 F1 at failed
Feb 23 20:27:05 node [node1:monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanA3 F2 at failed
Feb 23 20:27:05 node [node1:monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanA2 F3 at failed
Feb 23 20:27:05 node [node1:monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanA2 F4 at failed
Feb 23 20:27:05 node [node1:monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanA3 F3 at failed
Feb 23 20:27:05 node [node1:monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanA3 F1 at failed
Feb 23 20:27:06 node [node1:monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Multiple fans failed)
Feb 23 20:27:06 node [node1:monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: FanA3 F4 at failed
Feb 23 20:27:07 node [node1:monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Multiple fans have failed.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.