A900 HA interconnect down with e5a/e5b fatal error

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Category:: aff-series

Specialty:: hw

Last Updated:

Applies to

AFF-A900
ONTAP 9.15.1P2

Issue

EMS reports HA interconnect down with e5a/e5b fatal error.

Example:

[node-01: intr: netif.fatal.err:alert]: The network device in slot 5 encountered fatal error e5a/e5b.

[node-01: mgmt_port_link_status_poll: netif.linkDown:info]: Ethernet e5a: Link down, check cable.

[node-01: mgmt_port_link_status_poll: netif.linkDown:info]: Ethernet e5b: Link down, check cable.

[node-01: statd: ic.HAInterconnectDown:error]: HA interconnect: Interconnect down for 15 minutes: link0 down

[node-01: statd: callhome.hainterconnect.down:alert]: Call home for HA INTERCONNECT DOWN due to link0 down.

SYSCONFIG -AC:

sysconfig: slot 5 OK: X91146A: Dual 40/100G Ethernet T62100-CR

SYSCONFIG -A:

slot 5: Dual 40/100G Ethernet T62100-CR e5a MAC Address: 00:07:43:75:79:70 (auto-unknown-fd-down) e5b MAC Address: 00:07:43:75:79:78 (auto-unknown-fd-down) Device Type: T6 2 Firmware Version: 1.27.5.0