Skip to main content
NetApp Knowledge Base

A800 e1a or e1b port down

  1. Last updated
  2. Save as PDF
Views:
117
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

AFF A800

Issue

  • Cluster e1a or HA Interconnect e1b port is down in ::> system node run -node node_name -command sysconfig -a output. Example:

slot 1: Dual 40/100G Ethernet T62100-CR
e1a MAC Address: 00:07:43:51:03:00 (auto-unknown-fd-down)
e1b MAC Address: 00:07:43:51:03:08 (auto-unknown-fd-down)
Device Type: T6 2
Firmware Version: 1.24.12.0
Part Number: 110122860B1
Hardware Revision: 0
Serial Number: PT09190900

  • The ONTAP event message system (EMS) report. Example:

Mon Apr 14 18:48:11 +0900 [node_name: intr: netif.linkDown:info]: Ethernet e0a: Link down, check cable.

  • The issue remains after confirming the cabling is good connected to that port.
  • The issue remains after connecting the port to a different known working switch port.
  • The issue remains after the card re-seat.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.