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CONTAP-492278: monitor.ioCard.degraded: IO card is degraded

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Category:
ontap-9
Specialty:
hw
Last Updated:

Issue

The system is reporting the alerts below in both Nodes
 [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P4 Temp is not readable
 [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge Mach Temp is not readable
 [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P1 Temp is not readable
 [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P2 Temp is not readable
 [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P3 Temp is not readable
 [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P4 Temp is not readable
 [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge Mach Temp is not readable
 [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P1 Temp is not readable
from SP-IPMI 
IO8 Present                             PRESENT
IO8 Ready                                READY
IO8 INFO                                FRU_AVAIL
IO8 Status               normal            57          --          --          --          --
IO8 64Ge Mach Temp       failed            -- C         0 C         5 C       100 C       105 C
IO8 64Ge P1 Temp         failed            -- C        -5 C        -1 C        70 C        75 C
IO8 64Ge P2 Temp         failed            -- C        -5 C        -1 C        70 C        75 C
IO8 64Ge P3 Temp         failed            -- C        -5 C        -1 C        70 C        75 C
IO8 64Ge P4 Temp         failed            -- C        -5 C        -1 C        70 C        75 C
IO8 64Ge Power Good                       GOOD
IO8 64Ge Volt Spikes     normal             0          --          --          --           3

Supported SFP used 
 slot 8: Fibre Channel Target Host Adapter 8a
                (QLogic 2800 (2814) rev. 2, <ONLINE>)
                Board Name:        111-05089
                Serial Number:     042443000046
                Firmware rev:      9.14.80
                Host Port Addr:    eb0060
                FC Nodename:       XXXXXXXXXXXXXXX (X)
                FC Portname:       XXXXXXXXXXXXXXX (X)
                Connection:        PTP, Fabric
                Switch Port:       DC-MDS9164V-TOP:1/45
           SFP Vendor Name:   WTD
           SFP Vendor P/N:    RTXM520-571  ==> https://hwu.netapp.com/Search/Index?keyword=RTXM520-571
           SFP Vendor Rev:    1.0
           SFP Serial No.:    XXXXXXXXX
           SFP Connector:     LC
           SFP Capabilities:  16, 32, 64 Gbit/Sec

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