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NetApp Knowledge Base

CONTAP-360224: TPM may fail to unseal the key hierarchy during boot

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ontap-9
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HW
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Issue

During boot, the system may fail to unseal the onboard key hierarchy. This can prevent the node from rebooting successfully and may leave volumes offline. The issue has been observed during ONTAP upgrades.
Relevant messages include SSAL Unseal operation failed and {}failed to create NKEK: 31{}.

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