Skip to main content
NetApp Knowledge Base

CHW-402: ONTAP fails to read Ethernet port firmware version during boot of FAS26xx, FAS27xx, AFF A2xx, AFF C190, FAS8200 or AFF A300 platforms

  1. Last updated
  2. Save as PDF
Views:
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Issue

  • After reboot, output of storage failover show indicates node is Waiting for cluster applications to come online on the local node
  • Error for cluster port initialization occurs during boot:

[cluster1-02:netif.init.failed:ALERT]: Initialization of network interface e0b failed due to unexpected software error ix:23.
[cluster1-02:netif.init.failed:ALERT]: Initialization of network interface e0b failed due to unexpected software error ix:9. * Cluster port e0a and/or e0b missing from sysconfig -a output:
slot 0: 10 Gigabit Ethernet Controller IX5-SFP+
    e0a MAC Address:    00:a0:98:ad:59:d7 (auto-10g_sr-fd-up)
        SFP Vendor:         Intel Corp      
        SFP Part Number:    AFBR-709DMZ-IN3 
        SFP Serial Number:  AA1908307SG     
 <<<<< MISSING PORTS >>>>>
        SFP Vendor:         
        SFP Part Number:    
        SFP Serial Number:   * Connectivity for cluster network was impacted - link up status

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.