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CHW-3897: AFF A400 watchdog NMI with errors DIMM missing in slot DIMM-2/DIMM-4

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ontap-9
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hw
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Issue

  • A node that is one of the platforms listed in the Applies To Section
  • The node stops responding and partner takes over
  • BMC event logs show a watchdog NMI:

Watchdog 2 #0xb1 | Timer interrupt (NMI/SMS/OS) | Asserted
Critical Interrupt #0xb0 | NMI/Diag Interrupt | Asserted
Watchdog 2 #0xb1 | Hard reset (SMS/OS) | Asserted

  • BMC console logs show DIMM errors on boot:

DIMM missing in slot DIMM-2
DIMM missing in slot DIMM-4
System DIMM configuration is not supported by AFF-A400
Halting...

 

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