Skip to main content
NetApp Knowledge Base

CHW-2475: System might fail to boot with error "Boot option loading failed"

  1. Last updated
  2. Save as PDF
Views:
1,293
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
HW
Last Updated:

Issue

  • A platform of the type listed in the Applies To section might fail to boot after BIOS with the error:
    "Boot option loading failed"
  • If you press ESC at BIOS, the process repeats and the error is thrown again
  • For systems running BIOS 17.14 or later it is possible for the system to boot to the LOADER prompt but unable to boot into ONTAP:
    ERROR: Failure to build endpoint environment variables. Autoboot will be disabled.
    Can't find primary boot device u0a.0
    Can't find backup boot device u0a.1
    *******************************************************
    *** Booted from Unknown Boot Device                 ***
    *******************************************************
    ACPI RSDP Found at 0x68535000
    WARNING: Did not boot from primary loader in primary boot media. Autoboot will be disabled.
    Could not open device: Device not found
    Errors encountered in rawdisk_get_size()
    Error: Unable to accurately set nv2f_descriptor.
    Could not open device: Device not found
    Errors encountered in rawdisk_get_size()
    Error: Unable to accurately set nv2f_descriptor.
    Could not open device: Device not found
    Errors encountered in rawdisk_get_size()
    Error: Unable to accurately set nv2f_descriptor.
    Error on reading meta data header!
    Failed to initialize flash meta
    Could not open device: Device not found
    Errors encountered in rawdisk_get_size()
    Error: Unable to accurately set nv2f_descriptor.
    Open r0a.0 device error
    LOADER-A>

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.