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CFSHELF-3883: NSM100, NSM100B: NONCRITICAL status shown after 0400 upgrade

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Category:
ontap-9
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hw
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Issue

  • When upgrading NSM100 and NSM100B shelf module firmware to version 0400, the module may start to display a non-critical fault condition that cannot be cleared.
  • This condition does not illuminate the NS224 or NSM100 fault LEDs.
  • Examples that show how the failure is presented in ONTAP events and in response to the "storage show fault" command are listed below.  These examples have been trimmed for length.

Sun Aug 10 04:28:28 +0530 [node1: dsa_worker5: ses.status.ModuleWarn:alert]: NS224NSM100 (S/N {{{}SHFNC1234000123{}) shelf 1 on channel 0x PCI switch warning for PCI Switch 1: non-critical status. This element is on the rear of the shelf at the top, on module A.}}
storage-cluster::*> run -node * storage show fault -v
2 entries were acted on.
Node: storage-cluster-1
Enclosure Status: normal
Channel: 0x
Shelf: 9
Shelf Type: NS224NSM100
Module Type: NSM100
PSM:
Element Status Status Bytes Status Descriptions
  1 [NSM100 A]    : NONCRITICAL       03,0A,00,00   RESERVED, MASTER
  2 [NSM100 B]    : NONCRITICAL       03,02,00,00   RESERVED

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