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CFSHELF-3678: DIMM errors after NSM100 firmware upgrade or reboot

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Issue

  • After a reboot or firmware upgrade, DIMM errors may be seen in EMS:
    [Node1: dsa_worker3: ses.status.dimm.error:error]: NS224NSM100 (S/N SHxxxxxxxxx) shelf 10 on channel 0x DIMM failure for Dimm Element 4: not installed or failed. This element is on the DIMM slot 4 in the top shelf module (A).

  • DIMM called out in EMS will be missing or faulted:
    DIMM information by element:
    [1] Serial number: F31F02FE Part number: 9ASF1G72PZ-2G9E1
    Type: DIMM Size: 8GB
    Speed: 2933Mhz Vendor Id: Micron
    [2] Serial number: xxxxxxxx Part number: 9ASF1G72PZ-2G9E1
    Type: DIMM Size: 8GB
    Speed: 2933Mhz Vendor Id: Micron
    [3] Serial number: xxxxxxxx Part number: 9ASF1G72PZ-2G9E1
    Type: DIMM Size: 8GB
    Speed: 2933Mhz Vendor Id: Micron
    [4] Serial number: Part number:
    Type: Size:
    Speed: Vendor Id:

  • Disks may not be visible behind the NSM100:
    slot 4: Dual 40G/100G Ethernet Controller CX5
    e4a MAC Address: 01:23:45:67:89:01 (auto-100g_sr4-fd-up)
    QSFP Vendor: AVAGO
    QSFP Part Number: xxxx-xxxxxxxx
    QSFP Serial Number: xxxxxxxxxxxxx

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