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CFBMC-2246: BMC might be hung while BMC console has special characters input during BMC reboot

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Category:
ontap-9
Specialty:
hw
Last Updated:

Issue

BMC might be hung if unexpected/special characters input to BMC console during BMC reboot.
It can cause BMC HBT MISSED.
Thu Sep 22 13:37:30 +0000 [Node-01: servprocd: sp.servprocd.upd.evts:debug]: params:\{'reason': 'BMC update - Pre-update checks passed.'}
Thu Sep 22 13:37:30 +0000 [Node-01: servprocd: sp.servprocd.upd.evts:debug]: params:\{'reason': 'SP Firmware network update from 1.89 to 1.91 has been triggered.'}
Thu Sep 22 13:51:14 +0000 [Node-01: env_mgr: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
Thu Sep 22 14:13:18 +0000 [Node-01: servprocd: sp.servprocd.upd.unexpt.evts:debug]: params:\{'reason': 'BMC update - Update failed after timeout.'}
Thu Sep 22 14:13:18 +0000 [Node-01: servprocd: sp.servprocd.upd.error:error]: SP update error: SP firmware update failure has been detected.
Thu Sep 22 14:17:51 +0000 [Node-01: servprocd: sp.servprocd.upd.unexpt.evts:debug]: params:\{'reason': 'BMC update pre-update checks failed.'}
Thu Sep 22 14:17:51 +0000 [Node-01: servprocd: sp.servprocd.upd.error:error]: SP update error: SP firmware update failure has been detected.
Thu Sep 22 14:38:00 +0000 [Node-01: servprocd: sp.servprocd.upd.unexpt.evts:debug]: params:\{'reason': 'BMC update pre-update checks failed.'}
Thu Sep 22 14:38:00 +0000 [Node-01: servprocd: sp.servprocd.upd.error:error]: SP update error: SP firmware update failure has been detected.
Thu Sep 22 14:41:18 +0000 [Node-01: env_mgr: callhome.sp.hbt.stopped:alert]: Call home for SP HBT STOPPED

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