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Unable to create root volume in External Encryption Environment

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468
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

  • Ontap 9.7
  • External KMIP Configuration
  • NetApp Aggregate Encryption (NAE)

Issue

  • Command line error:
Error: command failed: [Job 61] Job failed:
Failed to create the volume on node "node-01". Reason: Internal error. Cannot create the volume encryption
metafile.
Vserver Cleanup completed
 
  • Event log show displays:
INFORMATIONAL mgmtgwd.jobmgr.jobcomplete.failure: Job "Vserver Create " [id 60] (Create Vserver test2) completed
unsuccessfully:
Failed to create the volume on node "node-01". Reason: Internal error. Cannot create the volume encryption
metafile.
Vserver Cleanup completed (1).
DEBUG      wafl.config.req.error: Config request 'VV_CONFIG_REQ_OFFLINE' by WAFL for volume  is not being processed because of the error: '287 - CR_VOLUME_NOT_FOUND'.
 
  • EMS Log shows:
Fri Sep 25 13:09:16 +0000 [node-01: vv_config_worker08: wafl.config.req.error:debug]: Config request 'VV_CONFIG_REQ_CREATE' by WAFL for volume test2_root is not being processed because of the error: '871 - CR_VV_CANT_CREATE_KEYS_FILE'.

 

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