External Key Management servers are not responding during configuration
Applies to
- ONTAP 9
- Encryption
- External Key Management (EKM)
Issue
- The EKM servers report the status not-responding during the configuration:
Cluster::> security key-manager external show-status
Node Vserver Primary Key Server Status
---- ------- ------------------------------------------------- ------------
Node-01
Cluster
10.XX.XX.1:56961 not-responding
Status Details: IO
10.XX.XX.2:56961 not-responding
Status Details: IO
Node-02
Cluster
10.XX.XX.1:56961 not-responding
Status Details: IO
10.XX.XX.2:56961 not-responding
Status Details: IO
- The EKM servers are reachable from the node-mgmt IPs of all the nodes.
- The EKM certificates are validated as per KB: How to validate certificates for an External Key Manager