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External Key Management servers are not responding during configuration

Views:
231
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:
7/5/2024, 2:25:26 PM

Applies to

  • ONTAP 9
  • Encryption
  • External Key Management (EKM)

Issue

  • The EKM servers report the status not-responding during the configuration:

Cluster::> security key-manager external show-status 

Node  Vserver  Primary Key Server                                 Status
----  -------  -------------------------------------------------  ------------
Node-01
      Cluster
               10.XX.XX.1:56961                                   not-responding
                   Status Details: IO
               10.XX.XX.2:56961                                   not-responding
                   Status Details: IO
 
Node-02
      Cluster
               10.XX.XX.1:56961                                   not-responding
                   Status Details: IO
               10.XX.XX.2:56961                                   not-responding
                   Status Details: IO

 

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