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SwitchTemperatureWarn_Alert reported for Cisco N9336C-FX2 cluster switches

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Category:
fabric-interconnect-and-management-switches
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HW
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Applies to

  • ONTAP 9
  • Cisco N9336C-FX2 cluster switches
  • FAS/AFF Systems

Issue

  • The following alert is raised in event logs for the BACK module of the Cisco cluster switch:

[Node-01: mgwd: callhome.hm.alert.minor:error]: Call home for Health Monitor process cshm: SwitchTemperatureWarn_Alert[Cisco-sw1(FDOXXXXXXVM)/module-1 BACK].

  • The BACK temperature sensor reports normal status on the switch:

Cisco-sw1# show environment

Temperature:
--------------------------------------------------------------------
Module   Sensor        MajorThresh   MinorThres   CurTemp     Status
                       (Celsius)     (Celsius)    (Celsius)
--------------------------------------------------------------------
1        FRONT           80              70          36         Ok
1        BACK            70              42          37         Ok
1        CPU             90              80          47         Ok
1        Heavenly        110             90          58         Ok

  • The temperature alarms are reported and recovered from the switch end:

Cisco-sw1%$ VDC-1 %$ %PLATFORM-2-MOD_TEMPMINALRM: Module-1 reported minor temperature alarm. Sensor=2 Temperature=43 MinThreshold=42
Cisco-sw1%$ VDC-1 %$ %PLATFORM-2-MOD_TEMPOK: Module-1 recovered from minor temperature alarm. Sensor=2 Temperature=41 MinThreshold=42

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