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How to check device coverage with Cisco

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Applies to

  • Cisco Service Contract Check Tool
  • Cisco MDS and Nexus switches purchased from NetApp

Answer

Cisco Device Coverage Checker will show if the product is covered by an active Cisco service contract

Note:

  • Cisco.com account (CCOID) required to use Cisco Coverage Checker
  • Full details are only available if your account is associated to the contract.  See How to Register for Cisco Support.
    • Note: If your account is not associated with a contract for a specific serial number you will see either 1 of 1 or 0 of 1 covered.   Contract Status, Number, and Type will be unavailable.   Warranty is typically expired for older systems and should not be interpereted to be an indicator of whether there is service contract.  See examples below:

1 of 1 Covered "there is a service contract" example when your Cisco.com account is not associated with the contract:

clipboard_e7e35753d33d97a1080dbc07f172dc6b1.png

1 of 1 Covered "there is a service contract" example when your Cisco.com account is associated with the contract:

clipboard_e7d8ac13e574b61b60b69455951b9bfed.png

 

0 of 1 Covered "there is NO service contract" example when your Cisco.com account is not associated with they contract:

clipboard_e1da300bae5316ee16c1b56c9ba5d8467.png

Additional Information

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.