False SwitchPowerNotPresent_Alert and SwitchPowerUnknown_Alert reported by CSHM
Applies to
- ONTAP 9
- Cluster Network Switch
- N9K-C9336C-FX2
Issue
- CSHM reports
SwitchPowerNotPresent_AlertandSwitchPowerUnknown_Alertfor cluster network switch
- PSU status is normal from switch log
`show environment`
Fan:
---------------------------------------------------------------------------
Fan Model Hw Direction Status
---------------------------------------------------------------------------
Fan1(sys_fan1) NXA-FAN-65CFM-PE -- back-to-front Ok
Fan2(sys_fan2) NXA-FAN-65CFM-PE -- back-to-front Ok
Fan3(sys_fan3) NXA-FAN-65CFM-PE -- back-to-front Ok
Fan_in_PS1 -- -- back-to-front Ok
Fan_in_PS2 -- -- back-to-front Ok
Fan Zone Speed: Zone 1: 0xb3
Fan Air Filter : NotSupported
Power Supply:
Voltage: 12 Volts
Power Actual Actual Total
Supply Model Output Input Capacity Status
(Watts ) (Watts ) (Watts )
------- ---------- --------------- ------ ---------- --------------------
1 NXA-PAC-1100W-PE2 146 W 166 W 1100 W Ok
2 NXA-PAC-1100W-PE2 166 W 186 W 1100 W Ok
- These alerts automatically clear themselves a couple of minutes later
Thu May 04 18:41:52 [cluster: cshmd: hm.alert.raised:alert]: Alert Id = SwitchPowerNotPresent_Alert , Alerting Resource = cluster_switch(xxxxxxxxxxx)/PowerSupply-1 raised by monitor ethernet-switchThu May 04 18:42:09 [cluster: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchPowerNotPresent_Alert[cluster_switch(xxxxxxxxxxx)/PowerSupply-1].Thu May 04 18:55:26 [cluster: cshmd: hm.alert.raised:alert]: Alert Id = SwitchPowerUnknown_Alert , Alerting Resource = cluster_switch(xxxxxxxxxxx)/PowerSupply-1 raised by monitor ethernet-switchThu May 04 18:57:09 [cluster: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchPowerUnknown_Alert[cluster_switch(xxxxxxxxxxx)/PowerSupply-1].Thu May 04 19:02:28 [cluster: cshmd: hm.alert.cleared:notice]: Alert Id = SwitchPowerNotPresent_Alert , Alerting Resource = cluster_switch(xxxxxxxxxxx)/PowerSupply-1 cleared by monitor ethernet-switchThu May 04 19:02:28 [cluster: cshmd: hm.alert.cleared:notice]: Alert Id = SwitchPowerUnknown_Alert , Alerting Resource = cluster_switch(xxxxxxxxxxx)/PowerSupply-1 cleared by monitor ethernet-switch