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Cisco cluster switch ISL ports are down

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334
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Category:
ontap-9
Specialty:
HW
Last Updated:

Applies to

  • ONTAP 9
  • N9K-C9336C-FX2

Issue

  • Post setup of the new Cisco cluster switches, ISL ports are showing down.

    Switch 1

    `show interface brief`
    --------------------------------------------------------------------------------
    Ethernet        VLAN    Type Mode   Status  Reason                 Speed     Port
    Interface                                                                    Ch #
    --------------------------------------------------------------------------------
    Eth1/35         1       eth  trunk  down    Link not connected       auto(D) 1
    Eth1/36         1       eth  trunk  down    Link not connected       auto(D) 1

    Switch 2

    `show interface brief`
    --------------------------------------------------------------------------------
    Ethernet        VLAN    Type Mode   Status  Reason                 Speed     Port
    Interface                                                                    Ch #
    --------------------------------------------------------------------------------
    Eth1/35         1       eth  trunk  down    Link not connected       auto(D) 1
    Eth1/36         1       eth  trunk  down    Link not connected       auto(D) 1

  • One of the interfaces on both the switches show "transceiver is not supported".

    Switch 1

    Ethernet1/35
        transceiver is not supported

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

    Ethernet1/36
        transceiver is present
        type is QSFP-100G-PCC
        name is Molex
        part number is 112-00574
        revision is B0
        serial number is 93A2232621382
        nominal bitrate is 25500 MBit/sec
        Link length supported for copper is 2 m
        cisco id is 17
        cisco extended id number is 0

    DOM is not supported


    Switch 2

    `show interface transceiver detail`

    Ethernet1/35
        transceiver is not supported

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

        Calibration info not available

    Ethernet1/36
        transceiver is present
        type is QSFP-40G-CR4
        name is CISCO-JPC
        part number is P3007U101000-1
        revision is A0
        serial number is JPC25090339-A
        nominal bitrate is 10300 MBit/sec per channel
        Link length supported for copper is 1 m
        cisco id is 13
        cisco extended id number is 16
        cisco part number is 37-1322-03
        cisco product id is QSFP-H40G-CU1M
        cisco version id is V03

    DOM is not supported

  • Below events are seen in show logging.

    `show logging log`

    SW1 %ETHPORT-3-IF_UNSUPPORTED_TRANSCEIVER: Transceiver on interface Ethernet1/35 is not supported
    SW2 %ETHPORT-3-IF_UNSUPPORTED_TRANSCEIVER: Transceiver on interface Ethernet1/35 is not supported

  • The cable used is supported as per the hardware universe.

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