SwitchFanNotPresent and SwitchPowerNotPresent alert raised against a BES-53248 switch
Applies to
- ONTAP 9
- BES-53248 cluster switches
Issue
- ONTAP reports health alerts for a failed power supply or fan in the event logs:
[Cluster-02: cshmd: hm.alert.raised:alert]: Alert Id = SwitchPowerNotPresent_Alert, Alerting Resource = SW-BRO-01/PowerSupply-2 raised by monitor cluster-switch
[Cluster-02: cshmd: hm.alert.raised:alert]: Alert Id = SwitchFanNotPresent_Alert, Alerting Resource = SW-BRO-01/Fan Module-1 raised by monitor cluster-switch
[cluster-01: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchFanNotPresent_Alert[cs2/Fan Module-1]
- The switch logs indicate that the power supplies and fans are in normal state:
(cluster-switch)# show environment
Fans:
Unit Fan Description Type Speed Duty level State
---- --- -------------- --------- ------------- ------------- --------------
1 1 Fan 1-1 B2F Removable 7200 28% Operational
1 2 Fan 1-2 B2F Removable 6400 25% Operational
1 3 Fan 2-1 B2F Removable 7200 28% Operational
1 4 Fan 2-2 B2F Removable 6560 26% Operational
1 5 Fan 3-1 B2F Removable 7520 30% Operational
1 6 Fan 3-2 B2F Removable 6400 25% Operational
1 7 Fan 4-1 B2F Removable 7360 29% Operational
1 8 Fan 4-2 B2F Removable 6400 25% Operational
1 9 Fan 5-1 B2F Removable 7360 29% Operational
1 10 Fan 5-2 B2F Removable 6240 24% Operational
1 11 Fan 6-1 B2F Removable 7360 29% Operational
1 12 Fan 6-2 B2F Removable 6400 25% Operational
Power Modules:
Unit Power supply Description Type State
---- ------------ ---------------- ---------- --------------
1 1 PS-1 Removable Operational
1 2 PS-2 Removable Operational