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False CSHM alert on BES-53248 due to duplicate IP address

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Category:
fabric-interconnect-and-management-switches
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hw
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Applies to

  • ONTAP 9
  • BES-53248 Cluster Switch

Issue

  • ONTAP reporting health alerts for switch fan/power not present or ISL down alert:

[Node02: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchPowerNotPresent_Alert[SW-03/PowerSupply-1].

[Node02: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchFanNotPresent_Alert[SW-03/Fan Module-1].

[Node02: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: ClusterIfIslDownWarn_Alert[SW-03/Slot: 0 Port: 15 25G - Level].
  • From switch logs, we see the fan, psu and ISL port are in normal state.

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