Skip to main content
NetApp Knowledge Base

E-Series E4000 controller reporting inter controller communication failure

Views:
118
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
esg
Last Updated:
5/26/2025, 10:37:33 AM

Applies to

  • NetApp E-Series
  • E4000 
  • StorageGRID appliances

Issue

  • Recovery Guru reports AUX_ALT_COMM_LINK_ERROR-Recovery Failure Type Code: 503
  • MAJOR-EVENT-LOG reports critical event

Event type: 1406
Event category: Failure
Priority: Critical
Event needs attention: true
Event send alert: true
Event visibility: true
Description: Link issues have been encountered on an alternate controller Ethernet channel
Event specific codes: 0/0/0
Component type: Controller
Component location: Shelf 99, Bay A
Logged by: Controller in bay A

 

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.